Last updated: 16/01/2026
This policy is aligned with Razorpay compliance requirements.
Service-Based Business
The Digital Provider offers digital and professional services, not physical products.
No Return Policy
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Since services are intangible and customized, returns are not applicable.
Refund Eligibility
Refunds are considered only if:
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Payment was made by mistake (duplicate transaction), or
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Services were not initiated at all after payment
- Refund requests must be raised within 7 days of payment.
Non-Refundable Cases
No refunds will be issued for:
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Services already delivered or in progress
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Change of mind
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Delays caused by client
- Third-party tool or ad spend costs
Refund Processing
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Approved refunds will be processed to the original payment method.
- Processing time: 7–10 business days, subject to Razorpay and bank policies.
Contact for Refunds
To request a refund, contact us at:
📧 support@thedigitalprovider.in
📞 8674847260